Privacy Policy

1. Introduction

At Plurexa (“we”, “our”, “us”), we respect your privacy and are committed to protecting personal data. This policy explains how we collect, use, disclose, store, and share information when you:

  • Visit our website

  • Use our services

  • Communicate with us

It complies with India’s IT Rules, 2011smartsaleskit.com+5Genie AI+5LinkedIn+5arXiv+8digitalswatantra.com+8Genie AI+8 and the Digital Personal Data Protection Act, 2023Reddit+11Wikipedia+11Genie AI+11.

2. What We Collect

a) Personal Data

  • Name, email, phone, company name, job title

  • Billing address, payment info (masked)

  • Website URL, social profiles

b) Technical & Behavioral Data

  • IP address, device and browser info, cookies, website usage data

c) Sensitive Data

We do not collect health, biometric, financials beyond payment processing, or other sensitive categories designated under IT Rulesdigitalswatantra.com+6IndiaFilings+6Genie AI+6.

3. How We Collect Data

Data may be collected via:

  • Contact or enquiry forms

  • Cookies and tracking tools (e.g. Google Analytics)

  • Emails, telephonic, or project communications

  • Payment gateways and CRM systems

4. Why We Use Data (Purposes & Legal Basis)

We process data to:

Consent is obtained clearly—no pre‑ticked boxesIAPP.

5. Cookies & Tracking

We use cookies and web beacons for analytics, session management, marketing, and user experience improvementWikipedia+8gretaforag.com+8gretaforag.com+8.
You can manage cookie preferences via our consent banner or browser settings.

6. Data Sharing & Disclosure

We do not sell or rent your data. It may be shared with:

  • Service providers: hosting, email/marketing tools, analytics—under confidentiality and data protection agreementsdigitalswatantra.com

  • Legal authorities, if required by law or court order

  • Acquirers or business successors, under confidentiality in mergers or transfers

7. Data Retention & Deletion

We retain personal data only as long as:

  • Necessary for services (projects, billing, support)

  • Legally required (e.g., tax records)

  • Consented by you for marketing

When no longer needed, data is securely deleted or anonymizedReddit+3digitalswatantra.com+3Reddit+3Reddit+1Reddit+1Reddit+3gretaforag.com+3digitalswatantra.com+3.

8. Security Measures

We apply technical and organizational safeguards (SSL encryption, firewalls, restricted access, regular audits).
No system is 100% secure, but we strive to keep your data protected.

9. Your Rights

Under the DPDP Act, GDPR‑style principles, and IT Rules, you have the right to:

Reddit note:

“Enhanced Privacy Rights: Users gain greater control…Right to access…Data Erasure Rights…”Reddit

To exercise rights, contact our Data Protection Officer using details below.

10. Cross‑Border Data Transfers

If data is processed outside India (e.g., via international hosting or marketing platforms), we ensure adequate protection using standard contractual clauses or compliance with DPDP rules.

11. Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect children’s data. If discovered, we will delete it promptly.

12. Updates to This Policy

This policy may be updated as regulations or practices evolve. We will post the updated version with the new effective date. We recommend checking back periodicallyWikipedia+7vintagelegalvl.com+7360digitalspace.com+7Genie AI.

13. Contact Us

For privacy inquiries or complaints:
Email: privacy@plurexa.com
Address: [Your office address]
DPO: [Name], Data Protection Officer

You also have the right to lodge a complaint with the Data Protection Board of India under the DPDP Actsmartsaleskit.com+1arXiv+1Wikipedia+1secureprivacy.ai+1.

✅ Next Steps for You

  • Insert your actual contact details, DPO name, and address

  • List specific tools/services (e.g., Mailchimp, Google Analytics)

  • Get the policy reviewed by legal

  • Publish it in a prominent location on your website (footer, cookie banner)

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